NOTES
Introduction
1. http://www.forbes.com/sites/greatspeculations/2016/07/19/k-cups-the-new-growth-driver-for-starbucks/#55470dff1d3d.
2. https://www.statista.com/statistics/326523/keurig-green-mountain-amount-of-brewers-sold-worldwide/.
Chapter 1
1. https://www.linkedin.com/pulse/20140709124154-47162071-the-evolution-of-erp-systems.
2. https://www.crmswitch.com/crm-industry/crm-industry-history/.
3. https://consumerist.com/2015/03/20/where-did-everyone-from-the-90s-go-when-we-all-got-facebook-and-quit-web-1-0/.
4. http://www.krux.com/customer-success/case-studies/ticketmaster-video/.
5. https://www.slideshare.net/KruxDigital/people-data-activation-from-paradox-to-paradigm-tom-chavez-data-matters-2015-las-vegas.
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