8 Exporting user data: Data Subject Access Requests

This chapter covers

  • What Data Subject Access Requests (DSARs) are
  • How DSARs fit into a company’s overall privacy commitments
  • Shaping the DSAR fulfillment process
  • Automating DSARs
  • Customizing the data in DSARs
  • How administrators can create DSARs

In this chapter, we will discuss Data Subject Access Requests (DSARs). As privacy laws like GDPR and CCPA become more entrenched in the public consciousness, leaders at all kinds of companies are seeing DSARs land on their desk, and they need to respond to them. Unless they are able to do so accurately and expediently, they risk reputational harm and possible fines. This chapter will help such leaders in three ways.

First, we will look at the DSAR workload ...

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