Skip to Content
Debugging
book

Debugging

by David J. Agans
September 2002
Intermediate to advanced
192 pages
3h 53m
English
AMACOM
Content preview from Debugging

chapter

14

The View from the Help Desk

“It is always awkward doing business with an alias.”

—SHERLOCK HOLMES, THE ADVENTURE OF THE BLUE CARBUNCLE

War Story. I was dealing with a customer, Giulio, who was in Italy. Giulio was trying to interface our videoconferencing board to someone else’s ISDN communication board. He explained to me that the interface on the ISDN board was similar to the interface on our board, but it required some cable changes and a few changes to our programmable protocol hardware. The programmable changes affected whether pulses were positive or negative, which clock edge to sample data on, and other hardware communication things that make for bad data when they’re not set right.

We had bad data. Being the expert on ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Debugging by Thinking

Debugging by Thinking

Robert Charles Metzger
Programming Rust, 2nd Edition

Programming Rust, 2nd Edition

Jim Blandy, Jason Orendorff, Leonora F. S. Tindall

Publisher Resources

ISBN: 9780814474570