Chapter 1
1. Tversky and Kahneman (1974); Kahneman, Slovic, and Tversky (1982).
2. Simon (1945).
3. Simon (1973).
4. Simon (1960).
5. Snyder (1958).
6. Hage (1980).
7. Astley et al. (1981).
8. Barrager (2015).
9. Mitroff and Featheringham (1974).
10. Tversky and Kahneman (1974).
11. Keen and Scott-Morton (1978).
12. Murray (2016).
13. SAS (2017).
14. Verisk Co. www.verisk.com
15. Fico www.fico.com
Chapter 2
1. Gibbons (2016).
3. Sprague and Carlson (1982).
4. Glossary was at http://www.106.ibm.com/developerworks
5. Sprague (1980); Sprague and Carlson (1982).
6. Henke et al. (2016).
7. Davenport and Harris (2007), p. 7.
8. McDonald (2016).
9. Critical Capabilities for Business Intelligence and Analytics Platforms https://www.gartner.com/doc/reprints?id=1-2YEDL0C&ct=160210&st=sb ...
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