January 2016
Intermediate to advanced
25 pages
56m
English
“The journey of a thousand miles begins with a single step.”
Lao Tzu
We’ve looked at a number of examples of what not to do, but what should we do instead? What single steps can designers take?
If we were to follow only one rule to establish ethical and respectful UX, this would be it. Many of us have seen the skit in which Google is replaced with a real person. Joking aside, the general concept of imagining that the UI is human provides a useful litmus test for whether an interaction is respectful. If this was a human interaction, would you tolerate it? Don’t worry, in case you have forgotten about how to achieve a civil human-to-human conversation, here are some guidelines: