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Designing Search
“People just want to find the information they need. Integrating navigation and search … better supports how people really look for information. … Whether a person searches or browses is situational. … Information needs dictate the method of seeking.”—Jim Kalbach [1]
When on an information space, most people engage in both of these information-seeking behaviors: browsing by using its navigation system and searching using its search system. Most information spaces should support both of these information-seeking behaviors. However, an exception might be providing only a well-designed, easy-to-use navigation system for an information space with a very limited scope, whose content is fairly stable and unlikely to expand much. ...
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