INDEX

3 Mind Factors, 14, 123–124, 127, 129, 131, 135, 139–140, 151, 161–162, 200, 205–206

A

Accountability, xv, 8, 14, 30, 34, 57, 68–69, 70–71, 74, 82, 84, 112, 157, 184, 186, 194

Accountability reflex, 68–71, 74

Adaptability, 14, 30–31, 37

Alignment, xiii, xv, 40, 49

Apollo 13, 6, 61

Appreciative inquiry, 10, 180. See also Cooperrider, David.

Approach, one-team. See One-team approach

Assessment, accountability reflex. See Reflex, accountability

Assessment, team heart quotient. See Team heart quotient

Awareness, 12, 30, 42, 44, 52, 58, 80, 87, 89, 161, 171, 190, 200, 205

B

Barriers:

Perceived, 102, 113, 116

Real, 102, 105, 116

Symptomatic, 102, 113–114, 116

Behavior(s), 7–10, 16, 20, 24–25, 28–30, 37, 40–46, 48, 51, 53–54, 80–81, 86, 93–94, 96, 102, 104, 114, 118, 130, 134, 136, 144, 157, 164, 166–167, 177, 194–195, 197, 199–200

Belief(s), do big things, 30–31, 33–35

Belief(s), flatlining, 26, 30, 32–34, 36

Big Ideas and 3 Recommended Actions, 20–21, 37, 57–58, 73–74, 96–97, 116, 139–140, 166–167, 190–191

Bloomfield, Mike, 60–63, 71, 152

Business imperative. See Imperative, business

C

Chicago Cubs, 6, 76–78

Collaboration, 8–9, 14, 16–17, 36, 46, 49, 130, 136, 144, 158

Commitment, 18, 33, 43, 46, 57, 71, 104, 108, 136, 182–183, 195, 199, 206

Communication, xv, 8, 16–18, 30, 35, 49, 92, 130, 173, 182

Control, locus of, 64, 66–67

Cooperrider, David, 10, 176

Courage, emotional, 31, 35, 46, 71, 87, 112, 151, 154, 171, 189, 197

Criteser, Patrick, 107–111

D

Decision-making, 10, 16 ...

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