Put a Shipping Cost Calculator in Your Listing
Use a variety of tools to allow your customers to determine shipping costs without having to bother you.
A shipping cost calculator, placed right in your auction description, will allow you to avoid setting a single, fixed shipping cost (which can scare away frugal bidders), and still avoid the burden of having to quote shipping costs to everyone who asks [Hack #67] .
Probably the easiest way to provide self-service shipping cost information is to include your Zip Code and the weight of your item right in your auction description, and then link [Hack #52] to your courier’s web site (e.g., ups.com or fedex.com). Your bidders can then punch that information and their own Zip Codes into the courier’s shipping cost calculator and get an accurate cost to ship, as well as any available shipping options (insurance, over-night, etc.).
Of course, there’s no way to include shipping surcharges, and the likelihood that a bidder will make a mistake or choose the wrong shipping options is pretty high. Fortunately, there are more streamlined solutions you can use in your listings.
eBay’s Calculated Shipping
eBay offers sellers its own shipping calculator. When listing your item [Hack #43] , just choose the “calculated shipping” option. Specify your Zip Code, the weight and dimensions of your item, and one or more shipping methods you’re willing to use, and eBay will allow your bidders to determine shipping costs on their own. You can even add a shipping ...
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