Chapter OutlineObjectivesKey TermsRecognizing the Value of AttitudePositive AttitudeAttitude versus AptitudeService AttitudeProblem OwnershipManaging StressDistress vs. EustressStress and AdrenalineGeneral Adaptation SyndromeEffects of DistressRecognizing BurnoutIdentifying StressorsManaging StressManaging Your TimeDocument, Document, DocumentManage PrioritiesGive Yourself More TimeManaging Your CareerCareer PathsCertificationsChapter Review ActivitiesAnswer These QuestionsAnswers and ExplanationsDefine the Key TermsCreate Mind MapsCase Studies