Chris Battell's passion is helping people and organizations succeed. For 30 years, she has trained and coached people at all levels in topics such as negotiation, conflict management, emotional intelligence, leadership, teamwork, personal accountability, and extended DiSC.
The Steil sensing, interpreting, evaluating, and responding (SIER) model and Listen to Lead section were adapted with permission from Lyman K. Steil and Richard K. Bommelje's Listening Leaders™: The Ten Golden Rules to Listen, Lead, and Succeed.
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