Eight-Step Change Model

To plan and implement an effective organizational change requires two things: the right tools and a skilled and knowledgeable facilitator—a change agent. The Change Process Model presented in this issue is an aid to help you manage each step of a change project. This issue of Infoline will walk you through the eight steps of the Change Process Model, detailing the tasks that you should accomplish in each. Ultimately, this text will provide you with the know-how you need to become a skilled and knowledgeable change agent.