Chapter 7. Collaborative Threat—A Telecommunications Company in the U.S.

 

“Everything which the enemy least expects will succeed the best.”

 
 --Frederick the Great

Every once in a while you get to a point in your career where you think you’ve seen and heard it all. Then out of nowhere comes an event that at first seems somewhat bizarre, but the more you think about it, the more sense it makes.

A telecommunications company in the U.S. had an interesting situation. They discovered that certain operators were giving out confidential customer data to “ethically flexible” private investigators who were researching divorce cases. It appeared that during an investigation, a private investigator would work with one of the company’s operator to glean the ...

Get Enemy at the Water Cooler now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.