Enterprise Search, 2nd Edition

Appendix A. Search Strategy

This Appendix sets out (in alphabetical order) a checklist of the topics that should be considered for inclusion in a search strategy.

Accessibility

Sets out the extent to which the search applications meet the Web Accessibility Initiaitives

Acquisition

The extent to which the search applications could be extended in an acquisition or merger situation

Architecture

Server and network architecture requirements and server availability

Best bets

The user requirements for best bets and how they will be reviewed and revised

Big Data

Integration of the search and Big Data strategies, especially around common metadata schemas

Budget

License costs, vendor maintenance and support, and staff costs

Business cases

Summary of the evidence from user requirements research to support and prioritize specific business cases, including the potential business impact

Cloud search

The potential benefits and challenges from implementing cloud (or hybrid) search

Communications

The communications strategy and forward communications program for stakeholders and users

Connectors

Requirements for connectors and associated support from suppliers

Content analytics

The extent to which the organization will benefit from implementing content analytics solutions and the relationship of these solutions to search

Content quality

Requirements for content quality and content curation to enhance search performance, ideally placed within an information life cycle framework

Content scope