January 2018
Beginner to intermediate
316 pages
7h 14m
English
Meet Arty, our AI chat system that is able to handle and respond to incoming customer support requests, just as any of our human employees would. Arty is endowed with the knowledge of our company and is ready to go at a moment’s notice.
Here is how a sample dialogue between a human and an AI customer support system would transpire:
|
Human |
AI |
|
Hello, my phone is broken. |
Sorry to hear that, how is it broken? |
|
It’s frozen and I can’t reset it. |
What kind of phone is it? |
|
The new iDroid 28 |
Ahh, I see. Hold the power and volume down button for 20 seconds and it should reset. |
|
It worked, thanks! |
No problem, have a great day. |
The reason that these types of systems are exciting ...
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