Chapter 6 Appendix: The Structured Situational Interview
There is little doubt that the structured situational interview—a series of job-relevant questions with predetermined answers that interviewers ask of all applicants for the job—produces superior results. 171 The basic idea is to write situational (what would you do), behavioral (what did you do), or job knowledge questions, and have job experts (like those supervising the job) also write sample answers for these questions, rated from good to poor. The people who interview and rate the applicants then use rating sheets anchored with examples of good or bad answers to rate the interviewees’ answers. 172
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