Fundamentals of Human Resource Management, 5/e

Overview of the Training Process

Learning Objective 3

1. List and briefly explain each of the five steps in the training process.

Directly after orientation, training should begin. Training means giving new or current employees the skills that they need to perform their jobs, such as showing new salespeople how to sell your product. 20 Training might involve having the current jobholder explain the job to the new hire, or multiweek classroom or Internet classes. In one recent year, employers spent about $1,252 per employee on direct training and learning. 21

training

The process of teaching new or current employees the basic skills they need to perform their jobs.

Training is important. If even high-potential employees don’t know what to do ...