Fundamentals of Management, 11/e

3 Ways to Look at What Managers Do

1. 1-3 Describe what managers do.

ORGANIZATIONS ARE NOT ALIKE, and neither are managers’ jobs. But their jobs do share some common elements, as you’ll see in these three approaches to describing what managers do.

1 4 Functions Approach

• Says that managers perform certain activities, tasks, or functions as they direct and oversee others’ work.

• WHAT Fayol said managers do: First person to identify five common activities managers engage in: plan, organize, command, coordinate, and control (POCCC).5

• Today, the management functions have been condensed to four: planning, organizing, leading, and controlling.

• See Exhibit 1–4 for what managers do when they P-O-L-C.

  Exhibit 1–4

  Four Management Functions

  Figure 1–4 ...