October 2023
Intermediate to advanced
232 pages
5h 17m
English
Organizations are in part defined by a set of rules (often constraints or boundaries) and norms (expectations of behaviour). We can think of these as being made up of what’s done, what’s not done, what’s expected, of whom, and how these things are usually carried out.
Organizational culture arises in part from the combination of these things. Our way of doing things – actions, rituals and ways of working that are set out in the company handbook, onboarding video, communications around the organization, and so on. Rules and norms may be very strongly expressed, or, as is often the case these days, simply a vibe, but they’re there to make sure everyone knows what the organization expects, ...
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