May 2025
Intermediate to advanced
35 pages
57m
English
Content preview from Generative AI for 80% Customer Support Automation
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Acknowledgments
TechLeader Team
Managing Director: Ben Renow-Clarke
Portfolio Director: Manish Nainani
Head of Product: Levi Monaghan
Content Developer: Meera M. Bhagavathy
Program Manager: Ryan Shaw
Relationship Lead: Lucy Wan
Production Designer: Shankar Kalbhor and Ketan Kamble
Report Credits
Expert Insights: Kirill Markin
Chief Writer and Researcher: Meera M. Bhagavathy
© April 2025
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