How Tech Fails Late-Career Workers
Managers must make deliberate choices to support older workers’ use of complex technologies.
Few businesses have implemented strategies to build an age-inclusive, multigenerational workforce. Even fewer seem to be aware of the important role that workplace technologies can play in driving the performance outcomes for workers of different ages. But as labor force demographics skew older as more people work longer, business success and productivity will be increasingly tied to the well-being and job performance of workers ages 60 and older, according to the Organization for Economic Cooperation and Development.1
As business technologies become increasingly complex, older workers ...
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