Chapter 2
From chaos to clarity
What is it about chaos that kills our productivity? We all recognise that feeling – when chaos has us stuck, overwhelmed, chasing our tail or frozen to the spot, angry, frustrated or confused, feeling lost or going over the same ground again and again.
Sometimes it’s low-level chaos:
A little nag in the back of your head whilst trying to prepare for a client meeting.
A few minutes of paper shuffling to find that report you need.
A flutter of uncertainty as you glance at your inbox, wondering ‘is there an email I’ve forgotten to deal with somewhere in the pile?’.
A couple of tricky conversations to negotiate.
A slight panic when you think of the deadline that’s approaching on the horizon.
A missed call here, running ...
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