Chapter 2. People in digital libraries
Think about your local library: besides the books, magazines, newspapers, DVDs, and computers, the library's key ingredient is people. Many are patrons (readers), but there are also several librarians, without whom there would be no library for the patrons to patronize. There are other staff as well, working behind the scenes: librarians in the cataloging and acquisitions department, IT personnel in the technical services department, and education specialists in the outreach department.
Think about your local library: besides the books, magazines, newspapers, DVDs, and computers, the library's key ingredient is people. Many are patrons (readers), but there are also several librarians, without whom there would ...

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