List of Figures

5.1. Toxic behaviours 71

6.1. Cupid comparison 101

6.2. How people access talent at the subconscious level 102

6.3. Human capital measurement framework 108

A.1. Employee life time value 129

A.2. Knowledge management template 131

A.3. Assessment mechanics 135

A.4. Self Q assessment template questionnaire 136

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