At the beginning of each chapter a bulleted set of key learning outcomes summarises what you expect to learn from the chapter, helping you to track your progress.
Figure details
The learning outcomes are as follows.
After reading this chapter you will:
Understand the changing nature and continuing importance of employee relations.
Be able to define the differences in the purposes, content and operation of disciplinary, capability and grievance procedures.
Understand the good practice steps and statutory requirements that ensure the effective handling of conduct or capability ...
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