February 2021
Intermediate to advanced
192 pages
3h 15m
English
Conversations go wrong sometimes. Friends, family, and colleagues tell us things we don’t want to hear, or they fail to tell us things that would improve matters. We unwittingly offend people by telling them things they don’t want to hear. Discussions turn into arguments that end in stalemates and hurt feelings. It is critical, now more than ever, to examine what went wrong. If we just let it go, we have a much harder time sorting out later how we can do better with each other the next time we fail to communicate. Can we learn how Humble Inquiry could positively impact our daily conversations, and what can go wrong if it is not used at crucial moments?
Ed’s Graudate Student in the MIT Sloan Program
The graduate ...
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