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Chapter 1 Introducing Voice Gateways
Chapter 2 Configuring Basic Voice over IP
Chapter 3 Supporting Cisco IP Phones with Cisco Unified Communications Manager Express
Chapter 4 Introducing Dial Plans
Chapter 5 Implementing Dial Plans
Chapter 6 Using Gatekeepers and Cisco Unified Border Elements
Chapter 7 Introducing Quality of Service
Chapter 8 Configuring QoS Mechanisms
Appendix A Answers to Chapter Review Questions
Appendix B Video Labs (DVD Only)
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