Cisco Unified Communications Manager (CUCM) includes several features that are related to user accounts, including end-user features and administrative privileges. CUCM users can be managed using CUCM configuration tools or by integrating CUCM with a supported Lightweight Directory Access Protocol version 3 (LDAPv3) directory. This chapter describes the types of user accounts used by CUCM and discusses how they can be managed.
Upon completing this chapter, you will be able to manage user accounts with CUCM and meet the following objectives:
• Identify the different user accounts in CUCM and explain how they are used.
• Describe how to add and delete users ...