191Adopting the New Paradigm: Virtual Training and M-learning
• Personalization
• Multimedia
• Interactivity
• Integration
• Support
20.7.1 personalizaTion
Personalization encompasses customization in the areas of context, content, and
navigation. It reduces information overload. It is particularly relevant when an
on-the-job trainee encounters a situation where access to the right information
in the right place at the right time is critical. The good news is that m-learning
software enables you or your instructional technologist to easily assemble and reuse
content and media assets in different ways to suit different trainees and situations
(Poulos, 2013).
20.7.2 mulTimedia
Trainees using mobile apps expect materials to be presented in mu ...