Inclusive Design for a Digital World: Designing with Accessibility in Mind

© Regine M. Gilbert 2019

R. M. GilbertInclusive Design for a Digital Worldhttps://doi.org/10.1007/978-1-4842-5016-7_9

9. Usability Testing

Regine M. Gilbert¹ 

(1)

New York, NY, USA

 

In this chapter, we’ll focus on testing products with people with disabilities. We’ll start by reviewing what makes a good product and see how to recruit people with disabilities. We’ll then examine usability testing best practices. Most of this will be covered in a BBC iPlayer Case Study.

Knowing Your Product Is Good Enough

One of the biggest obstacles is the attitude that accessibility is charity. “Oh, I’ll deal with it later because we don’t have time.” Disability tech is an investment in you. All of our bodies change. Design it with access in mind.

—Haben Girma

From my ...