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Infinite
book

Infinite

by Brian Solis, Dave Wright
June 2026
Intermediate
320 pages
6h 6m
English
Wiley
Content preview from Infinite

Chapter 7The Role of a Chief Workflow Officer

An infinity-shaped infographic path on a grey background. Seven numbered stages are visible: Left Side (Nodes 1–4): Escaping the Iteration Trap (spiral icon) 1. Escaping the Iteration Trap (spiral icon) 2. Evolving Toward Infinity (pyramid icon) 3. Reshaping the Future of Work (cityscape icon) 4. Human–Agent Collaboration (human head silhouette icon) Right Side (Nodes 5–7): 5.  Infinite Operating System (grid network icon) 6.  The ROI Paradox (iceberg icon) 7.  Reimagining How Work Flows, featuring an icon of a person surrounded by a circular process diagram.
A diagram features a human outline in the center of a circle with various shapes around it.

François Chollet is the cofounder of Ndea, an intelligence science lab, and the author of Deep Learning with Python [135]. He sparked an interesting conversation on X that we followed [136], posting “The idea that we will automate work by building artificial versions of ourselves to do exactly the things we were previously doing, rather than redesigning our old workflows to make the most out of existing automation technology, has a distinct ‘mechanical horse’ flavor.”

His reference to the mechanical horse evokes the infamous quote about breakthrough innovation attributed to Henry Ford (which he actually didn’t say [137]): “If I had asked people what they wanted, they would have said faster horses.” Chollet continued [138], “You see, the killer advantage of mechahorses is that you don’t need to buy a new carriage. You don’t need to build a new mill. The mechahorse is a drop-in horse replacement for all the different devices horses are currently powering – thousands of them.”

This reminds us of a famous quote often attributed to Albert Einstein (though the source is unknown [139]): “We cannot solve the problems using ...

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Publisher Resources

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