In completing this volume of the book, I have benefitted from the discussions of my colleagues within and outside the EGADE Business School. I am thankful to Dr. Kip Becker and Dr. John Sullivan of Administrative Sciences Department of Boston University, and Dr. Maria de Lourdes Dieck Assad, Dean of EGADE Business School, who have always encouraged me to take up new challenges in teaching graduate courses, develop new insights, and contribute to the existing literature prolifically. I thank all my students at Boston University for sharing enriching ideas during the classroom discussions that helped in building this book on the framework of innovative ideas.

I also acknowledge the outstanding support of Stewart Mattson, Executive ...

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