Instant Interviews: 101 Ways to Get the Best Job of Your Life

Chapter 65. Getting Your Foot in the Store Door

Working retail—with its new items, bargains, and socializing—can be truly exciting!

But before you sit down at that store employment terminal . . .

Write These Keywords on a Piece of Paper and Put It in Your Right Back Pocket

communication skills

customer care

customer service

leader

leadership role

leadership skills

led

led team

management development

management skills

motivational skills

partnering

retail management

service driven

service oriented

store management

team communication

team effort

team leadership

team management

team productivity

team results

Instant Interview the Store Manager

Go over to a checkstand, smile, and say, "Would you please page the general manager of the store?"

If the checker says, "What's it about?" say, "I need to ask him how to find something online." This stops any further questions cold, and you'll hear the page.

Then you might hear, "The GM's not in. I can get you the LOD" (leader on duty—it just makes you want to salute). You answer, "Great!" We don't care, since we're all about instant.

During that instant, go over to a vacant register, push the little button on the printer (love that button! Do 55), and tear off a strip about six inches long.

When the manager answers, look serious and say, "I need to speak to you privately for a minute." He'll follow you as you walk away from the checkstand.

Then you execute the Magic Four Hello (Do 1) with the store sentence: "I'm really interested in being a part of your team!"

He'll say, ...