Having an Enterprise Automation Development Mindset for Intelligent AutomationThe Common Complaint About Intelligent AutomationThe Long-Term, “Temporary,” SolutionMoving Toward the Mindset NeededStart with Good Process Understanding and DiscoveryEffective Solution and Architectural DesignEstablishing Standards and Governance to Uphold PrinciplesCitizen Development Within the Enterprise Automation Development MindsetEnhancing Through APIs and Database IntegrationInformation Technology’s Critical Role in Intelligent AutomationCase Study: Embracing Enterprise Automation PrinciplesKey Points