June 2015
Intermediate to advanced
520 pages
13h 49m
English
Content preview from Intelligent Cities
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389
INTELLIGENT AIRPORTS
regarding the use of social media in airports are summarized in the
following graph:
List
ening to customer improvement
ideas
Providing important information to
customers
Providing real-time customer
feedback to staff
Rewards for frequent travelers/
shoppers
Customer service inquiries
Sharing recommendations between
customers
Promoting airport discounts and
special offers
Enabling customers to co-create
their experiences
Developing a unique brand
personality for the airport
Other, please specify
3%
20%
26%
Facilitate self-organizing activity
among airport visitors
37%
53%
66%
69
%
51%
44%
44%
28%
Many airports and airlines have realized the tremendous pote ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.