Index
abstract artifacts 307
guidelines 186
interactive TV 175
see also disabilities
ACM see Association for Computing Machinery
ActiMate™ 145
activity theory (AT)
field studies 498
theoretical framework 306–10, 307, 308
adaptive software development (ASD) 342, 344
adjacency pairs 103
affordance 29
agent-based systems 59
agents see virtual agents
aides-memoire 79
air traffic management (ATM) 336
airline cockpit, cognitive system 91–2, 93
alternative solutions
generating 321, 330, 335–9, 373
Amazon One-click 140
ambient devices 119, 511–12, 511
analytics 441, 449, 505, 518–21, 519
animations 131
anthropomorphism 145–8, 180, 213
anti-aliasing 169
apologizing 139
ASD see adaptive software development
Association for Computing Machinery (ACM) 463–4
AT see activity theory
ATM see air traffic management; automated teller machines
attention
design implications 70
goals 67
information presentation 67–9, 68
audio recordings
data gathering 227
augmented reality interfaces 85, 207–11, 406
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