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5
Liability, Privacy,
andManagement Issues
LIABILITY FOR SERVICE PROVIDERS
The wide variety of activities on the Internet has been spawned by creative
businesses offering many types of social, recreational, hobby, communica-
tions, and business functions that work well and scale globally. In the early
days of the Internet, it was possible to categorize service providers by the
types of online activities offered, but soon “one-stop shopping” rms like
America Online (AOL) created services with many types of interactions.
Many of those online still use services like AOL, Microsoft’s MSN, Yahoo!,
and major telecommunications rms’ portals for a wide variety of func-
tions, such as Internet access, email, social networking, news, chat, instant ...