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Tools, Techniques, and Training
If your enterprise or unit needs a process for Internet searching, analysis,
and reporting, it is important to ensure that those tasked with carrying out
the process have adequate training and preparation to do so. Yes, everybody
Googles. That does not mean that everybody knows what they are doing,
or can properly assess the results. If investigative and intelligence conclu-
sions are to be reached, strategies evaluated, and decisions made based
on Internet data, there are basic attributes that are required for the execu-
tion of searches, which could be characterized as “user requirements,” in
the sense of software systems requirements.
1
The search and analysis pro-
cesses should deliver results that are