It is the province of knowledge to speak.It is the privilege of wisdom to listen.

Oliver Wendell Holmes, physician and author


I’d whisper to them, “You can make a lot of money with your ears.”


Up to this point in the book (Chapters 16), we have concentrated on the first six of My 13 Rules—what you do in preparation to get ready to interact with potential customers and other people you come in contact with who are important to you, including family and friends. This next set of rules, Chapters 710, will focus on interaction. Now we’ll be putting those preparation skills you’ve been learning into action. I’ll show you how ...

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