September 2006
Intermediate to advanced
248 pages
5h 54m
English
To my mind there must be, at the bottom of it all, not an equation, but an utterly simple idea. And to me that idea, when we finally discover it, will be so compelling, so inevitable, that we will say to one another, “Oh, how beautiful. How could it have been otherwise?”
—John Archibald Wheeler
I am not alone in wondering why organizations aren’t working well. Many of us are troubled by questions that haunt our work. Why do so many organizations feel lifeless? Why do projects take so long, develop evergreater complexity, yet too often fail to achieve any truly significant results? Why does progress, when it appears, so often come from unexpected places, or as a result of surprises ...