DEVELOPING HEART

The example of Nelson Mandela demonstrates that a leader doesn't have to like war to be a warrior. Warriors include doctors in war zones who risk life and limb to administer medical care and clergy members who battle to bring justice to their neglected communities. To be a warrior you need only have a cause for which you will give your all.

Of course, not everyone is a warrior. If you have little taste for conflict, face that reality directly, but also acknowledge it as a vulnerability. If your company faces real threats from real enemies, shying away from the battlefield will be costly if not catastrophic for you, your employees, and your purposes.

You can hope to be so lucky that a time of conflict never arises. You can hire ...

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