David V. Day is a professor at Singapore Management University's Lee Kong Chian School of Business. He holds a Ph.D. degree from the University of Akron.
Patricia M. G. O'Connor is research director, emerging leadership practices, at CCL's Singapore campus. She holds an M.B.A. degree from Bernard M. Baruch College.
Editor's note: A fuller discussion of this topic can be found in the PKU Business Review, 2006, vol. 6.