Tongue-Tied Questions
The research conducted to refine Benchmarks by uncovering and remedying any bias in the instrument's questions also produced some interesting results. The areas of possible bias that were examined were race, culture, and rater groups (the categories of people—bosses, superiors, peers, direct reports, and others—who respond to participants' Benchmarks surveys). Few questions showed a lack of measurement equivalence among rater groups or between white and African American managers.
The comparison of U.S. and French responses told a different story, however. Thirty-nine of the 205 questions studied showed bias. Experts in subject matter determined that of those, nearly half had semantic flaws that could be corrected through ...
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