INDEX

Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

Accenture, 20

Action(s), 195–196, 203–204

Adams, Henry, 35

Adaptive action, 195, 196

Aging populations, 143–144

Air Asia, 175

Airbus, 82

Alleyne, Richard, 14, 177–178

Allianz, 20

AlliedSignal, 86

Amazon.com, 64, 84, 119

American Hospital Supply, 83

Ampex, 12

Apple:

human capital at, 20

innovation at, 119, 125, 127, 132, 140

iPad, 67, 122, 226–227

iPhone, 142–143

keyboard design at, 226–227

leadership at, 48, 219

long-term strategy of, 64

Application marketing, 95

Applied workshops, 250

Areas of Excellence:

defined, 93

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