Chapter 11Organizational Leadership

Pat Zigarmi, Judd Hoekstra, Ken Blanchard,and Drea Zigarmi

Just as team leadership is more complicated than one-on-one leadership, leading an entire organization is more complicated than leading a single team. Why? Because organizational leadership is all about leading change, and managing change is chaotic and messy.

Today we live in “permanent whitewater.” What do we know about whitewater? It’s both exhilarating and scary! You often have to go sideways or upside down to go forward. The flow is controlled by the environment. There are unseen obstacles. Occasionally it’s wise to use an eddy to regroup and reflect, but eddies are often missed because whitewater seems to create its own momentum.

The Importance ...

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