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A learning utopia?
Most people know nothing about learning. THOMAS MORE, UTOPIA, ENGLAND, 1516
I get that we have to do this, but why do they gotta make doing it so hard? ‘SALLY’, STARBUCKS, NEW YORK, UNITED STATES, 2013
In January 2013, David Kelly, a technology-focused learning and development specialist in New York visited his local Starbucks to get some work done. It was a crisp winter’s day, and he was enjoying getting into the rhythm of work with his favourite large tea at his side when his concentration was broken by the person sharing his table making a call on her mobile phone (Kelly, 2013). She was staring with annoyance at her computer, open in front of her.
‘No,’ she sighed in exasperation into her phone, ‘I’m able to sign into ...
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