book
Managerial Communication for Professional Development
by Professor Reginald L. Bell, Professor Emeritus Jeanette S. Martin
March 2019
Beginner
154 pages
3h 37m
English
Content preview from Managerial Communication for Professional Development
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Accounts, 35
Ambiguity, of misinterpreted gesture, 37
Apology, 34
Area graphs, 22
Assertive strategies, for impression management, 29–32
Audit. See Communication audit
Bar chart, 21
Barrett’s three-phased change communication model, 67–68
Blended approach, for communication audit, 110
Blockbuster, 73
Netflix destroyed, change makes demands, 74–75
Borders Books, 73
Bush, George W., 95
Career coaching, 37
Change communication
defined, 66
dislodging ingrained practices, 72–73
Channel choice, in change communication process, 80–83
President Reagan changed America ...
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