Managing Human Resources, 3rd Edition

Index

7S model, 14, 15

16 PF, 50

60/80 scale, 190

360 degree appraisal, 74, 200–1

Abbott, J, 108

Ability tests, 47–8

Absenteeism, 32–4

Accreditation for Social Services Experience and Training (ASSET) programme, 103

Accreditation of prior learning (APL), 93–4, 97

Achievement cultures, 16

Action learning, 98–9

Action Programme for Social Policy (1974), 244

Action research, 80, 81, 88

Activists, 64

Adjournments, collective bargaining, 121

Adlam.R, 108, 109

Adler, NJ, 263

Advertising for staff, 25–7, 160, 162

Advisory, Conciliation and Arbitration Service (ACAS)

Disciplinary Practices and Procedures, 150

disputes procedures, 122

legal issues, 131

mission statement, 79, 91

nature of negotiations, 119, 126

Age discrimination, 159, 164

Age profiles, ...