ACKNOWLEDGEMENTS
I gratefully acknowledge the assistance of IT Governance Ltd, without whom this book would not have seen the light of the bookshelf, real or virtual. I would also like to acknowledge the direct or indirect support of friends, colleagues and business partners. Special thanks go out to Chris Evans and Michael Wang who both provided much cherished feedback on the first version of the original manuscript. Further thanks should be extended to Angela Wilde for managing the first edition of this book and to Vicki Utting for managing its second edition.
Alan Calder and Steve Watkins of IT Governance were essential in bringing it to life in the first place by acknowledging that this somewhat uncomfortable subject needs to be tackled. ...
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