CHAPTER 3Successful Enterprise Application Management

Before joining Oracle, I worked as a programmer, a data analyst, and, especially relevant to this discussion, a system administrator. I worked with a range of enterprise applications, both home-grown and off-the-shelf. Most of these were based around typical back-office processes such as inventory management, order fulfillment, production processing, and sales and marketing. My experience also includes consulting on implementations for multinational organizations, and even project managing one particular enterprise application implementation, integrating with more than a dozen separate systems. This experience taught me many things, and with nearly a dozen subsequent years helping Oracle ...

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