July 2016
Intermediate to advanced
300 pages
6h 49m
English
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Recording calls
Call recording is different from message (prompt) recording. You want to record both the caller and the callee, that is, the entire conversation made by A-leg (caller) and B-leg (callee).
You may want to end up with two files (one file will contain the caller's audio, the other one the callee's speech), or one file that contains the two legs mixed together, or (and this is an elegant and practical solution) one stereo file that will contain the caller's audio on one channel (for example, the left channel), and the callee's on the other (right) channel.
Also, you may want this recording to happen automatically at each call, or to be activated by the end user (or administrator) pressing a special feature key.
Here the dialplan application ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.